Official support page for the iOS App Store app and Android website APK. We usually reply to email within one business day.
https://fotonest.app/support.html (zh: https://fotonest.cn/support.html)https://fotonest.app/legal/privacy.htmlhttps://fotonest.app/legal/terms.html
Login, organize, sharing — use in-app feedback first (includes diagnostics).
In-app: Profile → Settings → Feedback
View/correct account info, how face data is handled and deleted, account deletion — see Privacy Policy §5 and §7. Bulk data export is not offered; we do not accept export requests by email.
In-app: Profile → Privacy center → Delete account
More detail in the Help Center.
Profile → Privacy center → Delete account. Cloud account data is removed within 7 business days. Photos in your device library are not deleted by us.
See Terms for how paid digital services are handled. Apple IAP refunds may use Apple’s report-a-problem flow.
Sonicwell Technology Limited. Room 704, 7/F., Tower A, New Mandarin Plaza, 14 Science Museum Road, TST East, Kowloon, Hong Kong.